4 Steps to working with in use or open files
When attempting to delete or rename a file or folder you should follow these steps in the following order:
- The first, and easiest method, is to shut down any
programs that may be currently using that file. When a program is using a file it tends to exclusively
lock that file so it can't be modified or renamed while it's in use. By
shutting down the program using it, you unlock that file or folder so that
you can work with it.
- Reboot your computer.
When you reboot your computer, this will shut down any open programs and
hopefully on reboot allow you to work with the file in question.
- Reboot into safe mode and try to rename or delete the
folder. When you are in safe mode a
limited number of programs start up automatically. This provides a greater
chance or being able to rename or delete a stubborn file or folder.
- Last but not least, download a file unlocking utility. File unlocking programs will find the processes that are using the file and attempt to close them or disconnect their connection to the file or folder so they can be deleted, renamed, or otherwise manipulated. These programs tend to do the work for you so you do not have to deal with the headache of finding the program that is keeping a file open. In the next section we explain how to use one such program, called Unlocker.
If you are still reading this, then you must be at step 4 above. To help solve this problem, we introduce a program called Unlocker. Unlocker is a program that kicks in when Windows can't delete or rename a file and provides a series of options for enabling you to do so.
The first step is to download the Unlocker program. This program can be downloaded from the following link:
Once the program is downloaded, save it to your desktop and double-click on the file to start the setup program. When the installation program starts, keep pressing the Next button until you get to the Choose Components page as shown in the figure below.
Unlocker Choose Components in Setup
Make sure there is a checkmark next to each component, as shown above, and then press the Install button. Unlocker will install and when it is completed you should click on the Finish button.
Now that the program has been installed, Unlocker will have added a autorun statement to your registry to start the Unlocker Assistant when Windows starts. This background program stays resident and detects when you try to delete, copy, rename, or move a file that is in use. When it detects one of these operations, it automatically open up a Window in order to assist you in working with the file. An example is shown below.
In our example, we are trying to delete a file called E:\Test\Readme.doc. When we try to delete the file Windows tells us the file is being user by another person or program and that it cannot delete it. It also suggests we close any programs that might be using the file and try again. Well since we already tried the previous steps, we know this won't work and press OK.
Error Deleting File or Folder
With Unlocker installed, when you press the OK button to exit the error, Unlocker Assistant will automatically launch to help you delete the file. An example of this is shown in the image below.
This shows that two processes have open file handles to E:\Test\Readme.doc and they are C:\Windows\System32\cmd.exe and C:\Windows\System32\more.com. Since we want to delete the files, we change the pull down menu from No action to Delete and then click on the Unlock All button. What this does is delete the open file handles that the two programs have open to the Readme.doc file and then attempts to delete the file.
If Unlocker still has problems deleting the file after closing its file handles, it will ask you if you want to delete the file on reboot as shown below.
Delete the file on reboot
If you specify Yes, then Unlocker will add a setting in Windows to delete the file on the next reboot. For the most part, this last method should be able to delete most files.
If you choose not to let the Unlocker Assistant start when Windows starts, then you can always just right click on a file and folder and select Unlocker to get into the Unlocker Assistant as described above.
With this information you now know that living with stubborn files is not your only answer. Before, working with a truly stubborn file was the province of a more experienced computer user, but not anymore. Now with programs like Unlocker, even a casual or beginning computer user can take back control of their computer and its files.